Our website has security measures in place to protect the security of your personal information. Shadowsphere's secure shopping facilities use 128 bit, SSL encryption security. When your payment is processed, your credit card information is blanked out on any correspondence such as invoices and order history pages so as to ensure its security. You'll know that you're in an encrypted area when you see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer along the top or bottom of your browser screen. Any credit card information no longer being used for payment is then destroyed.

Refer a Friend:

If you see something you want to show a friend on our site, you can submit their name and email to our refer a friend service and send that product via email with a small message from you. The details collected are for the purpose of sending a one-time email only, and this information is not stored in our files nor is it even seen by anyone other than you and your friend.

Updating your personal information:

When registering with Shadowsphere, we ask you for personal information such as your name and shipping address. This information is used solely for the processing of your orders, and is treated with the strictest confidence. You can access and update your personal information at any time by clicking the 'account' button on the top of the page and entering your username and password. Your password is known only to you and is not accessible by Shadowsphere. You can close your account at any time, and at this time your information is permanently deleted from our servers.

Links to other sites:

Whilst at Shadowsphere we endeavour to only link to good-quality sites, we cannot be held responsible for the content of other sites on the internet, and encourage our customers to remember that when clicking on a link partner, you are leaving the Shadowsphere site and should therefore remain informed by reading the privacy policies of these sites before entering any personal information.

Cookies:

Cookies are pieces of information that a website stores on your computer's hard drive which identifies your computer when you enter our site. Our site uses session cookies to ensure that your shopping cart and wishlist remembers your preferences and purchases, which makes shopping easier for you.

Contact:

Feel free to contact us at any time using our contact form. We use this form instead of a text link on our pages to avoid spammers from abusing our email address.